Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopwellmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.shopwellmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@www.shopwellmart.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@www.shopwellmart.com
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I've bought M size. Everything is according to description . My size 80/69/82, 75C. Affordable and very good set
Very gentle, I wear 70 V according to the store's table, on my parameters 70C, you could take your size, 70 s is too big. Very delicate fabric, I will wear exactly, the quality is excellent.
Unrealistically cool kit. Especially the bra, now in such a heat for me the most beloved))
Linen is just super. made very high quality and beautiful. I will still order in a different color. Delivery fast to Mo.
Chic set, special thanks for putting panties of the right size. The store responded quickly to my request. The order was received in a short time.
The linen came packed perfectly. Each piece of kit in a separate package. Dimensions in the butt. The mesh is thin, but quality.
An excellent set corresponds to a dimensional grid. The store is sociable. Take it will not regret it
Very solid and practical for the job is the 6 th that I buy
Very soft fabric, good quality, purchase is 100% satisfied. Before the old Oskol (Belgorod region) the parcel went 1 month, the goods were sent immediately, all tracked
Very good goods for this amount. Asked the store to send the bottom XXL
Excellent underwear very gentle rubber bands are not felt, which I was afraid (!), it stretches well! The store is responsive, to my request responded and sent panties a little larger. On my 83 kg took 95C ass 52- 54, r-r 2 XL sat perfectly! The bra could be smaller by one size, in fullness bolshevat was. My dimensions are 90 for GR. and 119 for GR.
Very, very satisfied!! Just super!! Order, you will not regret! The quality at the height, the fabric is very gentle, pleasant to the body. Size according to the grid. At me girth 80, ordered 85 (was afraid), it was necessary to make a mistake as it is to order 80. Cup take on size smaller than yours, due to the grid, everything will sit well (well, in my opinion). Panties probably need to write separately to the store, which you need (honestly do not know this), because their size when ordering is not chosen. I did not write, but I was sent XL (probably around 85 about determined), approached perfectly with my about 104!!! Will order another 100%
Beautiful and quality kit! All seams are even. Pleasant to the body. Asked the store to put panties size L on my hips 100. I did it. Came up perfectly. Delivery 2,5 weeks. Thank you seller!
Very fast delivery! worried about the size, like Asian small size. At its 70A took the size in size, in the girth a little tight, fastened to the last clasp, you can take a larger size in the girth. Since the cup is made of mesh, if you make a mistake in the size is not so scary. Panties I was put s sat in the butt at 88, but I love when the underwear is tightly seated, at what thong for some reason a little more than ordinary panties. The fabric is pleasant, very slightly there is a smell, but it will pass after washing, the threads do not stick out, everything is sewn decently. On the panties of the stone for some reason it is different color, on trings as on the bodice is transparent, on ordinary yellowish. The result of the underwear is cool, it is worth taking! Size choose carefully according to reviews. My parameters are 70A, hip circumference 88, waist 61, under the chest 70, chest girth 82. On similar parameters I comment 75A
The set is very beautiful, the quality is good, it came quickly! The size of the bra took its usual-no more, no less. Approached perfectly! But the panties asked to put on 2 sizes larger-size L. The store complied with the request, for this he thank you very much! The size of panties L corresponds to the Russian 42-44. Thong is bigger, rather at 44 or even 46, I'm a little too big, but slips well sat on OB 94. The only thing that confused me a little is that, that the bra and panties differ from each other the size of the mesh-on the bra it is larger, and it is more transparent, but it's not scary, all the same the kit looks very cool!
The parcel came within 3 weeks, did not communicate with the store, took its usual size, the village is perfect
Very good kit, on the body is not felt, pleasant to the body. I asked the store to put panties L, because I do not like when they pass. And I was not mistaken, in Russian 40-42 Very Well sat down. The only negative: I do not like when the strap is only half adjustable, because I have to sew it, T. To at the maximum shortening of the strap is long and badly held.
Linen is fine, it came quickly to Krasnoyarsk. The quality is excellent, the grid is dense, I do not know what to do with it, so that it breaks. But I did not guess with the size, I put up the weight and it turned out to be not enough underwear. Og89, under the chest 76, my size is 75 V. Focusing on reviews and dimensional grid took its 75b. The chest falls out on the sides. The perimeter is not weak. Ob98. When I ordered, I forgot to write to the store to put the size of panties more. Accordingly, the components with the size of the bodice came. Thong does not press anywhere, but the usual panties quite a bit of a bust to the ass, though quite a smell, even discomfort does not cause. I do not even know to take a bigger size or wait until the ship, but I definitely advise everyone this kit
Very happy. A set of quality, light, looks expensive and that немаловажно holds a large chest. To 85D lay panties XL. The store can be asked to put your size. Sent quickly and delivered too (in Ukraine by meestexpress service)
Very exact size, 178/87, 116/90/110
Quality bomb! On my parameters (90, 70, 98) took 80b. I am very pleased with the purchase, I recommend
The color is darker than in the photo, Bordeaux. The size coincided clearly. The girl liked it.
Reordered the kit for size larger: 80C on my parameters 84-72-96 and now everything is perfect everywhere! And there is a stock-the bodice fastened on the first hooks. Last time I barely met the last. I'm very happy with the kit! The color is ideal for skin color. Quality for its value is definitely beyond praise. And my boyfriend appreciated)) This time the order went a little longer. I took it to the Mail in the Samara region. In 3 weeks.
Came to marriage. The webbing was twice. The studio can probably be sewn. Opened the dispute, after the day approved almost the whole amount) it cost me 100 R of all) but! The set is great. Soft. And the truth in the shourums is like 5000. It is simple but very sexy and looks exquisitely expensive. Size. Who knows how to hear it. Probably people take their size with the ferry. But here it is worth considering that the grid. That is. No more taking. I usually take 85D. And here too. The Cup is great. The volume is too, but it is very elastic, so ordered another 80D color. Big chest holds, but take into account this mesh, I.E. Your chest will not be in the heap, but free. Thong XL on the hip 102 perfect. Don't get drunk in the side. It's strange that 110 of the hips are writing that they are just to them. Panties of the same size are smaller. But they didn't get drunk anyway, but I 'd like to be more free. But if you pull up perfectly. In general, the kit is the coolest on Ali. And especially for a large breast without a ferrule
I order 3 times, the underwear is simple, already bought all the colors and I advise you