We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world*
*with some exceptions
No, the price you see is the price you pay - you won't be charged any extra fees.
If you order an in-stock item, we’ll ship it within 3 working days.
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@www.shopwellmart.com
You can change or cancel your order within 12 hours. Please contact us at support@www.shopwellmart.com
funciona perfecto y muy cómodo, llego muy rápido
A million times more comfortable than the default quest headstrap! Cannot reccomend enough!
Благодарю. Продавец молодец ,товар прибл раньше как и просил службе доставки благодарствие также. Качество изделия отличное. Упокованно достоино,все пришло в исправности. Удачной торговли.
Perfect finishing material greatly improves gafa holding and increases in 3h plus original battery, fully recommended purchase
100% needed for the oculus, improves the comfort in the game I am very happy, a expensive pelin but worth it.
En mi opinión es el mejor strap del mercado para las Quest2, tremendamente cómodo
Excellent product
Fully recommended
Quality product and good price, very fast shipping in just 13 days. Fully recommended.
Very good quality
Perfect nothing to complain, battery works very well, strap much less oppressive for the head, perfect balance. And excellent price. I advise this store
Very good
Sooooo comfy, very good quality and the best first strap I could ask for. Also come 3 weeks early POG
Awesome product! Super comfortable! Easy to install the battery pack has super strong magnets and everything about this headgear is sturdy.
fast shipping and product was as described, the battery works and it fits on the oculus quest 2 perfectly
All perfect, let's hope it's made to last!
Perfect, I'm here early. Great,
It's perfect for more hours playing with my quest 2
All fine!
Good quality product. Have been using this with my Quest 2 for a month now and the Battery cells are good, charge well, head band is of excellent quality. Very happy with purchase.
Excellent product!
Perfect product.
Superb, fantastic, thanks you !!!
exactly as ordered.
Product received in 14 days and in perfect condition. Very happy with him. As described and without any apparent defect in shipping.