We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world*
*with some exceptions
No, the price you see is the price you pay - you won't be charged any extra fees.
If you order an in-stock item, we’ll ship it within 3 working days.
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@www.shopwellmart.com
You can change or cancel your order within 12 hours. Please contact us at support@www.shopwellmart.com
Thanks guys. I have received the item in good condition. Happy from the site . Again thanks
merveilleux je bougeais tellement la nuit et juste avec un mask je suis décontracté, je conseil à tous les nerveux, stresse sa aide vraiment à se poser
Très contente de mon achat ! Le masque occulte totalement la lumière même en plein soleil je ne vois rien ! De plus, il ne gêne pas pour dormir malgré son épaisseur. Je recommande ! Livraison rapide.
testé et approuvé. Produit bien fini et doux. Rempli bien son office. suis très satisfaite.
Sehr schneller Versand und alles sicher verpackt. Verkäufer ist zu empfehlen.
Son cómodas, ajustables y no dejan pasar nada de luz. Una buena compra. Además, el vendedor ha puesto unos tapones de oídos de regalo
Muito boa, não incomoda a orelha e não deixa a claridade passar
Brilliant product and service delivery was quick and easy to Australia, this is my second order for this product. Keeps light out and is very comfortable to wear.
Bonne qualité, et confortable à utiliser.
Traveling a lot in long distance transportation. These masks are of great use. Really very comfortable.
Very comfortable, I love it very much
good
I love this blacks out everything I get good rest thank you
It arrived in 12 days. It has a bit of light leakage around the nose during daylight.
These are the most perfect mask for sleeping. I will be buying for for friends and family!
this is also my second time order this product because I feel it's very good and fast delivery. thank you.
very useful for my naps, love it! :x
Works great. Even in day time, you can use.
Very good product.
Nice masks! Do not let light pass! Comfortable! The store put a gift. Recommend!
came fast
Looks like the picture described ! Very soft , can’t wait to test it out !
It looks very good, they look comfortable and don't let the light go, and they look comfortable when I use them I will update more.
Verrrry nice quality!
good cover keeps the light out