Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopwellmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.shopwellmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@www.shopwellmart.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@www.shopwellmart.com
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Product quality order is not for the first time very satisfied with the speed of processing the order and fast shipment to all I recommend shop and store
Excellent glasses, the price for 3 PCs pleased)) went only for a long time, two months. Stuck well, on the edges of the liquid from the ampoule and the glass is almost invisible) only spoiled one glass, after the edges of the smeared, a little hooked the glass with the nail wanted to let out a tiny cloth and the liquid fell under the glass, it looks like oil and after falling naturally left a trace under the glass, the good I ordered 3 glasses) In general, from the second time everything was already idiotic) do not repeat my mistakes, do not try to raise the glass after smearing the edges.
Good glass. Does not completely close the screen.
The product is satisfied, complete with 3 sets of napkins, cleaning liquid and stickers for convenient handling of glass. The only negative-Long went, more than a month, but it's the fault of the post of Russia.
The goods came in two weeks, the description is accurate as from the picture. I recommend the product and the store too. Thank you!
Very good glass! Packed on conscience!!!
Excellent goods, sent the store very quickly. Package carefully packed. The glass came perfectly. Thanks for the work! I make prosperity and promotion to your store!
1. the goods sent very quickly. 2. the parcel came also quickly, less than a month. 3. for the first time I see that the store so carefully packed. Whole.
Packed perfectly. But look carefully the dimensions of the glass in the description. On the A10 glass is not enough. Another millimeter add to the height and up to 4mm in width. Especially in width. Because even the working part of the glass does not completely close. Sorry.
All Super Glass came quickly in the kit everything is until glued ordered as a spare glass itself is not enough better to order with black frames they all cut close
The parcel was 23 days old, it came very quickly. I ordered 2 glasses, not broken. I ordered a new phone, which has not yet bought. How to buy-i will add a review. Seller thanks for the order!!
14 days is super!!! The glasses are excellent, the whole size correspond. Seller recommend unequivocally!!!
It came 14 days before the perm region. Packed well, complete with napkins. I recommend.
Everything is fine. I order a second time. Delivery exactly month.
Was packed in a box came all the whole, we will try
Great quality, super fast shipping, fits on the phone perfectly, I will definitely order more, i highly recommend for A70 Samsung galaxy users to buy this product from this store.
The parcel was a month, it was not tracked, it was packed reliably like all the glasses in a box of foam. All glasses are whole, complete with 3 napkins, 3 adhesives and stickers. The fingerprint scan works, it happens that it does not work but without glass it happens, for this i think the glass does not affect. The edges do not completely cover but with a cover it is even more convenient, from below it was possible and less clearance to do. Glued well, one edge needed glue, but after 3 weeks on this place for some reason there were bubbles, one photo of them can be seen. In general, i was satisfied but if you need that the glass was straight at the edge then on the a50 look for another option.
Good afternoon. I'm just delighted with your product. Delivery was made in a short time in safety and security. Thank you very much for such quality products and excellent work. I recommend you to all my friends
The glass came. the delivery is certainly long. more than a month. in the kit also glue. so everything is super for such a low price. Fingerprint works 50%. when like. Probably need to add again. There are also minuses of glasses get dirty quickly from the fingers. But in general it is not bad. i recommend the store Glass came. Delivery is of course long. More than a month. The kit also has a glue. So everything is super for such a low price. The fingerprint is triggered 50%. When as. Probably need to add again. The room was clean and comfortable. But in general, not very bad. I recommend the seller.
Good den. I'm just delighted with your product. Delivery was made in a short time in safety and security. Thank you very much for such quality products and excellent work. I recommend you to all my friends
Not very fast delivery, the package is cracking to the end stop))) the set on the photo, 3 glasses, 3 sets of napkins, 3 sets of stickers (1 to collect dust on the screen after the napkin, 3 to fix the glass in a flat position, why 3 did not understand of course, t. k. I always use a pair) and liquid for filling the void under the glass after gluing, if such appears. Qr code on youtube where there is a video instruction how to properly glue glasses. Indents 1-2mm from each edge, as it should be, so that the cover does not squeeze out the glass, perfect!!! Not yet glued, applied, the holes match, the glass is in size with indentations 1-1.5mm.
The order came to the city of tula within 38 days of the order. For a very long time traveled through russia, from june 6, and today july 8. Packed as usual all the glass with aliexpress in a foam box. Inside the box-3 glasses, 3 tubes with glue, 3 stickers and the store's business card. As far as i understand, the glue is applied throughout the surface of the glass, but when the sticker it will become clear. All three glass whole, scratches and other defects do not have. They look good and should fully approach the model a50. Unfortunately now there is no way to glue the glass, as the phone of the daughter who left for rest. But in the future i will try to review the glasses to supplement, after gluing on the phone screen. In appearance and set all qualitatively and therefore i can recommend this seller and this product. The delivery time did not depend on it, sometimes comes quickly, and sometimes goes 40 days. Thank you.
The glasses are good, came in the package. Full package, even gel is for air. I haven't tried it yet.
At a 50 is too small, now on my installed glass size 70mm × 154mm, perfect!!! The store states the size of 69mm × 153mm, in reality, 68mm × 152mm (((
The product came quickly, the glass is really clear, looks solid and quite durable to the touch. And also well covers the edges of the screen. the product is satisfied, i recommend the store.