We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world*
*with some exceptions
No, the price you see is the price you pay - you won't be charged any extra fees.
If you order an in-stock item, we’ll ship it within 3 working days.
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@www.shopwellmart.com
You can change or cancel your order within 12 hours. Please contact us at support@www.shopwellmart.com
Good quality with performance to match. Have used several times and can honestly say better than expected.
High frequency Massage muscle gun, very good. Approved, quality first. Complies with all specifications, high quality in aid tool for massages. Csvk.
Quite powerful. If anything, I wish the lowest setting was less powerful. The setting is really fast to really fast.
This is my third order to give as a gift. Amazing massager, very useful and powerful. Seller and product, both are highly recommended. Thank you so much.
Arrived today and still not time test. Is charging. Match the photo perfectly.
Not bad, though I bought it thinking it was another. It also cost me 49 euros and the next day it was worth 45. The alternative is worth 40 today, to have known. Otherwise it works well, it does its function, brings 6 heads and space for some more if you buy them apart
fast delivery
Product is as described : nice and seems to be good in quality. To be seen over time. The multiples accessories and speed options is useful. I can only recommend this product! Thank you
SO AWESOME.AND ALREADY FEEL BETTER AFTER USING IT. FAST DELIVERY EXCELLENT STORE
On the Ukraine shvidka delivery. Masager's got a description.
I bought the gun massage part curiosity, surprised I did not expect its effectiveness decontracts the muscles, make periods of 10mn incredible the result, practical with its storage bag, I highly recommend for those who knotted muscles where bones.
A product that actually works and offers what it promises. It's helping Me in muscle recovery and preventing muscle overloads
The product is as described. Very fast shipping. I recommend the item and the store
Super fast shipping to Germany!!! 3 days!!! All good. Thank you
top
Everything as described is. Delivery was quickly. Packaging was good. Regret that in instruction book use designation does not. Have tried out on my neck (have been suffering from stiff neck) it seems that help little. For home use is good. Seller recommended.
very good came fast and looks just like in the picture