Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopwellmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.shopwellmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@www.shopwellmart.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@www.shopwellmart.com
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Delivery to Cherkessk month. The size corresponds to the specified size grid. High waist. The length is 172 cm in butt. Daughters really liked. Some gum on the hair as a gift. Purchase satisfied. I recommend.
Classy high jeans, straight for me at 56 about 130 a little loose, not butt. Comfortable and comfortable soft. Purchase is very satisfied
On the parameters from 77, OB 92, height 168, the weight of 61 s was too big, but it's not very scary. jeans thin, for the summer will be just right, landing High, looks unusual. the order was long since November 15, came on January 13. in general, the order is satisfied, I will order from this store again. thank you for the hair band!
Very cool jeans. A little thread stuck out, but even the ball will not take off, because everything is easy to clean!
The package was delivered to the Samara region for 51 days. Denim fabric is loose, stretches a little. The seams are even. Jeans are suitable for spring-autumn. The fabric has a small smell. I ordered XL for Russian 52. On the stomach sat well, the legs are wide (very thin legs). You can try the size L. The length of the pants is 105 cm, the inner seam is 74 cm
The jeans true to the image. It fits perfectly and looks pretty. The sizes come in a big movie so I decided by the comments read buy M. although I normally would have taken L. and they look perfect! My Height 1.70 m waist 73 cm, hip 100 cm. side pockets make my hip look more round and silhouette look more beautiful. They come with a strong smell but it looks like a wash will go away. Shipping 2 sem to Spain. I recommend!
Material cool, uciągliwy, cool only a little big, trousers order walking after pregnancy, because now I am in 8 month of pregnancy. My size normal with before pregnancy It M pants zamówiłam size smaller with opini przeczytanych and good it was choice as are luźnie a little on the leg and pośladkach. I don't know whether will dye because only future, general I'm glad⭐
Just Amazing. Perfectly fit. Fast delivery to mauritius. Thank you store. recommend this seller.
Delivery delayed. But jeans are not bad, the color is beautiful, the model is interesting. At OT 65 OB 95 sat a little combined
Came in one package at once three different parcels. The bag of trousers was for some reason torn, but the gift from the producer in the form of rubber for hair was in place. Jeans in size, I even a little more. You can take less on the size of TC stretch well. The smell is very strong, it is hand wash does not fade. The paint as well as the jeans went off, but the color is not influential. Ordered 11.11.19. It came to the Post Office on 13.12.19. Thank you!
My wife happy perfect size good purchase I recommend to store 100%
On the size but it is still beautiful I like fast delivery in time everything I ordered I was not disappointed I recommend you AliExpress
General, will enter belly about perimeter 120 cm (I know, I am wielgachna), worse, if pupa and legs little slimmer, is this size looks to be wrong. Seller very helpful. Shipping and delivery goods blyskawiczne
All is OK. Thank you stores for elastic band for hair.
Fast shipping, good quality, but troszkę more no is none. Recommend
cool, so big but its my fail ;)
Thank you very much. Quickly sent, quickly received. Great jeans!!! Material, seams, lightning, stitches-everything is super! I highly recommend both the product and the store! And a hair band gave) Thanks!
Jeans ordered 19.10 received at the Post 18.11 stretch well. On its parameters 75/105 with an increase of 171 ordered "M" sat perfectly. and the length is just right. The store put a hair band as a gift. Thank you. Jeans have a slight smell. Wash, Add.
On the size 46-48 ordered the size L, sat down freely. My height is 170, the length turned to the ankle. There is a little unpleasant smell. Jeans in the Vladimir region came in three weeks. The store is wonderful, the goods were sent immediately. I think that I will order even the same jeans for a smaller size and a different color. Seller and I recommend the product)))
Fantastic trousers. Took M for my hips 102cm and waist 74cm and they are perfect. Not extremely stretchy though. I love them! Thanks
Jeans-Fire!! On my parameters 76-98 and height 164 cm, sat perfectly! The length of the pants for my height is full. Jeans stretch. I'm very happy!
It came on the right date. Very nice, I use the 38 For pants normally, I ordered the s and no problem. Well packaged and a charming 80 s style gift ponytail/bracelet!
FITS PERFECTLY, not tight but still very high-waisted! I am 165cm got M
Jeans I liked, sit well, the quality is good, the smell is bad absent. I recommend this product.
I loved haunk I stayed a little bit big but nothing that nose can set thank you very much