
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world*
*with some exceptions
No, the price you see is the price you pay - you won't be charged any extra fees.
If you order an in-stock item, we’ll ship it within 3 working days.
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@www.shopwellmart.com
You can change or cancel your order within 12 hours. Please contact us at support@www.shopwellmart.com
Connected well to the programs. at first there was a little confusion with the tablet, but you can adjust all the buttons and pens sensitivity in the Gaomon program after download. Need some adjusting to it (as I wanted it for making signatures) not easy in Ai. May need different program for that.
Tardo solo 5 días la entrega, muy rápido la verdad. Producto tal y como se describe en la web, funciona correctamente y venia bien protegido. La única pega que le pongo es que venia con un golpe y la caja dañada, pero todo lo demás muy correcto.
Not tested yet it's for a birthday But super customer service that following a problem with the delivery service that lasts more than 3 weeks, the customer service sent me the order less than 24h ever seen :)
Bought for a gift Well packaged Easy to use Corresponds to the description Very happy with this purchase
The shipment wasn't as fast as the description, but there was a strike and I guess it was because of that. For some logistics error he came to my house instead of the pick-up point and didn't expect it, but the product came without bumps and works properly, so it's the least.
Very good! Article meets my expectations, I recommend to everyone!
Arrived in 20 days, very well packaged I recommend the store
i recieved the item today . took 24 days thank you very much
it arrived fast to Peru.
It's a very good graphics tablet and natively supported on recent linux kernels. I made a mistake when entering my address and customer relationship person was very considerate when trying to help me. She's a real peach, give her a raise please.
Product arrived fast and well packed! All right with the product!
Very good tablet, and I'm coming very fast.
so i ordered this on christmas, and it came in a few days after, maybe 3 or 4. i haven't tried it yet but so far it seems promising :D
The parcel in good condition good packaging thank you
As described, very satisfied!
The guard was tracked. the store reacted immediately. I advise the goods. they turned on. everything works. connected to the phone and to the computer. The child is happy.
He has arrived quickly. The drives are installed online and ready, it works great. Now get used to the pencil instead of the mouse.
When I needed it for Christmas they got it to me. I would recommend them again.
Really light and well built with good pressure sensitivity, I also liked the inclusion of a penholder and a glove even if I provably won't use it myself.
Great all right, works great. It comes with a glove, pencil and adapters.
Great, came very well packed, arrived early, came everything in AD right, came a USB cable, only 1 OTG type C, and not came the glove (understandable by price). Need and so quick to answer the commands. She is too perfect, admit that expected a stone for this price kkkkkkk It is super!
Shipping has been very fast about the product I still can't say why I'll open it on Kings Day so other times I'll say something
Highly recommended, at first I was getting there in 2 months but it arrived on its date. After testing it for 2 or 3 weeks I have not found any product failure.
Fast shipping but, in just three days. It looks all the same to the image, missing to prove because it's for a gift. I'll leave comment later
Works fine, product such as described.