Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopwellmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.shopwellmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@www.shopwellmart.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@www.shopwellmart.com
Australian Dollar (AUD)
British Pound Sterling (£)
Canadian Dollar (CA$)
US Dollar ($)
There are q buy silicone pads aside, 4 uses the q wears are worn
Object conforming to the description remains more than to test.
Not yet tried
Delivered to Reutov the day after the order. Thats cool! But the goods themselves... People, if you think you'll have muscles, you're wrong. It stimulates places well (I hung on a sick neck pad for my hand and the pain went away, something similar to electrophoresis, but another of course the principle). Even from him somehow you feel more cheerful, with self-isolation the most it. But the biceps and the press should not dream. It happens from strong cuts, it pains the muscle on the hand, but it's not that it pumped up, and just stretched from strong compression/pulsation. In general, Laja is the most complete these stimulants.
It seems to work properly. And electrical discharges are intense and with various operating modes
Everything is fine, quickly came, runs out perfectly, I do not know how to pump, I do not lose mobility
It all came fast, thanks trying to see what this thing does.
All in integrity until I tried
The parcel was almost 2 weeks before the Kemerovo region. Track was tracking. The quality of the goods is normal. To be honest, I do not feel very pleasant about this thing, as it is, like cramps. Lepuchek I think not for a long time. I really liked mine. She quietly walks in it and says a great thing.
L l i received item after one month, being that the mails not trovavano l address and the warranty was scadendo. L item and as picture and is very useful. Board
Yay! I waited, my electric stimulator came! It took a month to get to Perm. Packing is sealed bag. Wire for charging on three ends, no plug. Everything works. Later, I will unsubscribe about the effect on the muscles. Seller recommend. This store bought spare gel pads, there is no spare in this product.
I loved the product, it's worth it, it works very well. I certainly recommend it.
Very long delivery. It came well packed. I tried on the buttocks, it hurt very much, I think my stomach will be even more painful, but very well reduces muscles I think the result will not take long to wait.
So far great product. It works. Well packed. Thanks to the store. I recommend the seller.
fast delivery
Corresponds to the description.
It's been a long time. In Russia, the order was not tracked. Only the status of "issued by customs" and then immediately "expects at the point of issue".
The product corresponds to the description. Very long delivery was in the Moscow region-more than two months.
Amazing the power it has only I 've been able to get to the max but I haven't put up with a sec I recommend 100% x100 %
Think more robust and exhilarating. ABS effect is the correction. But the ABS are tying part there should think more discomfort. Cost only written one seemed content.
Very fast delivery to the threshold! The device is really good, there is something to compare. Velcro pads are better to fix with elastic bandages, and so everything is fine.
Keeps of course on the body so-so, it does not hold at all, but figachit of course strongly, so I'm happy. There was a parcel up to Moscow for more than a month. Seller good
From Moscow to Izhevsk IML delivered 3.5 weeks and eventually lost, the post of Russia from China for a week brings, and from Moscow 1.5 days. The store is well done, he understood everything and sent China by mail again.
Went very long until Finland, ordered 31.03., received 27.05.2020, without a small two months...
Comply with the description came very well packaged test will then leave my opinion after a time use reliable store