Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopwellmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.shopwellmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@www.shopwellmart.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@www.shopwellmart.com
Australian Dollar (AUD)
British Pound Sterling (£)
Canadian Dollar (CA$)
US Dollar ($)
The glass is super, the packaging is excellent, it's the best I 've seen!! Thank you I recommend you will not regret!
It came in three weeks to Moscow. I order not the first glass. The quality is excellent. Plus as a gift adapters for Simka.
The parcel came in integrity) Gift from the store nice bonus :)
Glass came. Quite durable with a gift (adapter for SIM cards) in a good package (which in the mail was wrinkled but the glass is whole)
Glass excellent shipping fast store well done
All Super, the glasses took 2 kinds and perfectly approached the new Xiaomi Redmi Note 8 Pro. Thank you very much for the quality of the goods. Delivery to Peter took 3 weeks.
Everything is fine, everything according to the description, the track was not tracked, but it turns out that it has long come to the Post Office
Good glass. Sticks normally. Bubbles, if left, are easily removed. Prints and fat layer remain. You can say, oleophobic almost no.
Glass came to the Krasnodar Territory two months after the order, but these are certainly questions to the "our" mail. The store put a small gift. The thing is certainly not necessary, but thank you for your attention!
Thanks to the store for the fast shipment, the quality corresponds to the declared description, I'm buying not for the first time, the glass fits the smartphone. Buy and will not regret!
The goods were sent immediately but one drawback. Sent parcel number is not traced. thanks for the gift. Nice.
Excellent glass, lay perfectly! Also a small gift in the order) to SPB was 2 weeks.
Excellent glass, quite durable and thick, the control does not interfere, the sensor does not tupit. It took about a month to St. Petersburg, a clip for a SIM card compartment and adapters for a SIM card, why? Also a silk napkin, a very necessary thing, and very small, you can always carry with you. The glass came perfectly, everything is in place. Packed in foam, Russian Post could not break!
Everything came whole, everything was well-forged, it was true for a long time, but they sent a small gift.
Excellent goods, sent the store very quickly. Package carefully packed. The glass came perfectly. Thanks for the work! I make prosperity and promotion to your store!
Excellent the product is wonderful. The store quickly shipped. 3 weeks delivery to kharkov. put a gift. Adapter for sim cards. The staff were very friendly and helpful. Thank you all good luck. Excellent product is wonderful. The seller quickly sent. Delivery 3 weeks to kharkov. Put a gift. Adapter for sim cards. I recommend the seller pleased with the positive picture. Thank you all good luck
Stekeltsia arrived at the moment of the castle for 20 days to chernigov. Everything went down. Track maje nevidslidkovuavym. And so i recommend.
It reached bashkiria for 25 days, packed well, the glass really liked, all the cutouts coincided, closes the screen completely, as a gift adapters for sim cards and a clip.
It came well packed, tracked. Pasted herself without problems. Includes a cloth, a napkin impregnated with alcohol, stickers and the glass itself.
The track was not tracked, the glass reached in 27 days. I order not the first time, the glass itself is ideal for the phone, but at the edges it is chipped (fragile) ordered another one from another and another plan. How long will we see. Accordingly and add to the review
This is my most successful purchase on aliexpress. Glass of excellent quality. Packed was 5. definitely worth its money.
The glass is excellent. In almaty 25 days. Quality is good. But it seems a little bit to close the screen. Immediately did not notice. less on the jumper 1mm, from the native glass on the phone. The glass itself is smooth from the side, which is glued, but the front part around the jumper edge is slightly bent. Not even bent, but slightly beveled. This is probably called 6d. And i thought that the glass itself is curved as different glass on the phone. So be careful. It is as normal glass smooth, the side that is glued. So that 3d, that 6d, that 9d. the same.
I ordered several protective glass on my xiaomi at once, have never failed, come quickly, safely and safely. In addition to the glass, there is already everything necessary for its installation, and napkins and cloth-microfiber and stickers to remove dust. Glue easily and simply, if before tried, it will turn out from the first time. If for the first time, i would advise you to take immediately 2. glass quality, without defects, wear-resistant, are not afraid of temperature changes, falls, moisture, do not scratch. Sat perfectly 1mm to the cover. The quality is excellent, the price is sane, which is not even a pity for it in case of which, the main thing is to keep the phone. Ordered together with the case universal cable, the thing is useful, all at once usb/usbc/lightning, there will no longer be a need to look for the right wire, everything is already at hand, he himself, the photo below, copy ali. pub 3n6t3l i order with cashback, albeit 180 rubles, but saved. Who is interested, copy: ali. pub 1fg3wp
This high-quality glass worths every cent you spend on it!
Pretty fast shipping. The glass is very good. Glue easily. + gift. Seller recommend